MindMap-PDSA
May 10, 2013 Leave a comment
PDSA Cycle (Plan, Do, Study, Act)
PLAN
1. Clearly and objectively state the problem
2. Give some background and context so that everyone can gain a common understanding
3. Conduct "5Why" analysis to identify root causes
4. Brainstorm countermeasures and create hypothesis to test them.
DO
5. Follow the scientific method to test the hypothesis
6. Change things and if the change is not good, change it again until it is better
7. Rather than waiting for one perfect solution, try many small things that can be done quickly.
8. Gather the facts (data) based on direct observation of the experiment.
STUDY
9. Face the facts
10. Reflect carefully on what worked and what did not work with the experiment.
11. In each case, ask "Why?" until there is clear understanding of what was the and what was not
ACT
12. If the countermeasures were effective, make the new method a standard that can be audited and maintained.
13. If the same countermeasure can be applied to the similar problems to benefit others, do so.
14. Observe the new current condition and set new targets towards the ideal condition, return to Plan
15. If the countermeasure is not effective, repeat the cycle beginning with the Plan Phase.
PDSA-Actual
Problem Statement
Background
5 Why Analysis
Countermeasures
Implement Countermeasures