MindMap-BookSummary-HowToWinFriends
April 23, 2017 Leave a comment
MindMap-BookSummary-HowToWinFriends
- About The Book
- Title: How To Win Friend and Influence People
- Author: Dale Carnegie
- ISBN: 978-067-1027032
- A. BECOME A FRIENDLIER PERSON
- 1. Don’t criticize, condemn or complain.
- 2. Give honest, sincere appreciation.
- 3. Arouse in the other person an eager want.
- 4. Become genuinely interested in other people.
- 5. Smile.
- 6. Remember that a person’s name is to that person the most important sound in any language.
- 7. Be a good listener. Encourage others to talk about themselves.
- 8. Talk in terms of the other person’s interest.
- 9. Make the other person feel important – and do so sincerely.
- 10 The only way to get the best of an argument is to avoid it.
- B. WIN PEOPLE TO YOUR WAY OF THINKING
- 11. Show respect for the other person’s opinions. Never say, “You’re wrong.”
- 12. If you are wrong, admit it quickly and emphatically.
- 13. Begin in a friendly way.
- 14. Get the other person saying, “Yes, yes” immediately.
- 15. Let the other person do a great deal of the talking.
- 16. Let the other person feel that the idea is his or hers.
- 17. Try honestly to see things from the other person’s point of view.
- 18. Be sympathetic with the other person’s ideas and desires.
- 19. Appeal to the nobler motives.
- 20. Dramatize your ideas.
- C. BE A LEADER
- 21. Throw down a challenge.
- 22. Begin with praise and honest appreciation.
- 23. Call attention to people’s mistakes indirectly.
- 24. Talk about your own mistakes before criticizing the other person.
- 25. Ask questions instead of giving direct orders.
- 26. Let the other person save face.
- 27. Praise the slightest and every improvement. Be “lavish in your praise.”
- 28. Give the other person a fine reputation to live up to.
- 29. Use encouragement. Make the fault seem easy to correct.
- 30. Make the other person happy about doing the thing you suggest
- Compiled By:
- blindcaveman.wordpress.com
- Rigel Arcayan